Privacy Policy

1 Who We Are

Elev8 Strategic Partners Pty Ltd is a business advisory and fractional management firm based in Tamworth, New South Wales, Australia. We operate under the following domains and platforms:

• elev8os.com.au
• elev8strategicpartners.com.au
• The Elev8 Boardroom Program
• The Elev8 Business Partner Program
• Elev8 OS (white-label business operating platform)
• Elev8 Acquisitions Group

References to "our website" or "our services" in this policy apply to all of the above.

2 Information We Collect

We collect personal information that is reasonably necessary for our business functions. This may include:

• Identity information — your full name, business name, and role or title
• Contact information — email address, phone number, and business or postal address
• Business information — industry, annual revenue range, number of employees, and business goals provided through application forms or onboarding processes
• Communication data — messages, enquiries, and correspondence you send to us via our website, email, or messaging platforms
• Technical data — IP address, browser type, pages visited, and time spent on our websites, collected automatically via cookies and analytics tools
• Payment information — billing details processed through third-party payment providers (we do not store full card details)

We only collect sensitive information where you have consented or where it is required by law.

3 How We Collect Information

We collect personal information directly from you when you:

• Submit an application or enquiry form on any of our websites
• Register interest in or join the Elev8 Boardroom or Business Partner Program
• Contact us by email, phone, or through our social media channels
• Engage with our content, campaigns, or lead generation activities
• Enter into a service agreement or contract with us

We may also collect information indirectly through our CRM platform (GoHighLevel), website analytics (including Google Analytics), and third-party integrations where you have consented to share information.

4 How We Use Your Information

We use your personal information to:

• Respond to your enquiries and process your applications
• Deliver and administer the programs and services you have engaged with
• Communicate with you about your membership, program updates, and relevant resources
• Send marketing communications where you have consented or where permitted under the Spam Act 2003 (Cth)
• Improve our website, services, and client experience
• Meet our legal, contractual, and regulatory obligations
• Manage our business operations, billing, and client relationships

We will not use your personal information for any purpose that is incompatible with the reason it was collected without obtaining your consent first.

5 Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers — including our CRM (GoHighLevel / LeadConnector), email marketing platforms, payment processors, and website hosting providers, who are engaged to assist in delivering our services and are bound by appropriate confidentiality obligations
• Professional advisors — including accountants, lawyers, or business consultants where required
• Regulatory authorities — where required or permitted by law

Some of our service providers may store or process data outside of Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle your information in accordance with the Australian Privacy Principles.

6 Marketing Communications

By submitting a form or enquiring through our website, you may receive relevant communications from Elev8 Strategic Partners regarding our programs, resources, and services. All marketing emails include an unsubscribe option in accordance with the Spam Act 2003 (Cth).

You may opt out of marketing communications at any time by clicking "unsubscribe" in any email, or by contacting us directly at the details below. Opting out of marketing does not affect communications related to services you are actively engaged with.

7 Cookies & Website Analytics

Our websites use cookies and similar tracking technologies to improve functionality and understand how visitors interact with our content. This may include:

• Session and preference cookies for website operation
• Analytics cookies (such as Google Analytics) to understand traffic and usage patterns
• Marketing pixels or tracking tools associated with our CRM or advertising platforms

You may disable cookies through your browser settings; however, this may affect the functionality of parts of our website. By continuing to use our website, you consent to our use of cookies as described above.

8 Data Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include access controls, encrypted communications, and secure third-party platforms.

While we take all reasonable precautions, no method of electronic transmission or storage is completely secure. We encourage you to notify us immediately if you become aware of any suspected breach of your personal information.

We retain personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law.

9 Your Rights & Access

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Request correction of personal information that is inaccurate, out of date, or incomplete
• Request that we delete your personal information, subject to legal or contractual retention requirements
• Lodge a complaint about our handling of your personal information

To exercise any of these rights, please contact us using the details in Section 11. We will respond to all access and correction requests within a reasonable timeframe and no later than 30 days.

10 Complaints

If you believe we have breached the Australian Privacy Principles or this Privacy Policy, please contact us in the first instance so we can attempt to resolve your concern directly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• GPO Box 5218, Sydney NSW 2001

11 Contact Us

For all privacy-related enquiries, access requests, or complaints, please contact:

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The current version will always be published on our website with the effective date noted at the top of this page.

We encourage you to review this policy periodically. Continued use of our website or services following any update constitutes your acceptance of the revised policy.